FAQ

Frequently Asked Questions

Common questions about wholesale, customization, payment and ordering.

How do I request a quote for beads or charms?

Choose a product and use Request a Quote. Send the SKU, quantity, destination, packing requirements and desired delivery date. We will confirm price, MOQ, availability and lead time for your selection.

Do the certificates cover every catalog SKU?

No. The CPC, EN 71 certificate and GB 6675 report list JCWE001 and stated additional models. They do not establish certification of every loose bead or charm. Use the document center and request evidence for the exact SKU and market.

Are the website scenes and catalog pictures actual product photographs?

The editorial lifestyle scenes are AI-generated concepts. Product pages use supplied catalog images, some of which are also AI illustrations. Confirm the exact assortment, finish and sample before ordering.

Why do catalog products show Request a Quote?

USD pricing and live inventory have not been specified for these items. Submit an inquiry to confirm commercial terms; a quotation request is not a paid order.

Still have a sourcing question?

Tell us the product, quantity and sourcing requirements and we will follow up with you.

Request a Quote