POLICY

Shipping & Returns

Learn how online and wholesale orders are processed, shipped and supported.

Order Processing

After payment confirmation, orders enter processing. Handling and dispatch timing depend on product, inventory and destination.

Bulk Orders

Packaging, production lead time, shipping method and charges for bulk orders are confirmed during quotation so buyers understand the delivery plan before ordering.

Returns & Refunds

If an order arrives damaged, incomplete or with another order issue, contact us promptly with the order number and relevant images so we can assist.

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